Bring your tools together. See the whole customer.
Put sales, marketing, calls, support, company records and planning in one place. See the full customer relationship and find where separate software bills could come down.
Start with one product, then add only the tools that earn their place in your business.
Six focused products. One connected customer story.
Each product does a useful job on its own. Together, they can replace separate tools and give your team a fuller view of each customer. Reach is currently in pilot.
The Magic neighbourhood
Six places. One customer story.
Connected by the hub
Drag to rotate · Select a building to explore
Planning tower01 / 06
Financial planning
Change the plan. See cash move.
Forecast profit, cash and your balance sheet against accounting actuals.
Plan your next hire
Compare different scenarios
See the impact on cash
Better togetherSales → Model
Bring sales assumptions into your plan and compare them with Xero actuals.
Need a CRM? Start with Sales. Need a forecast? Start with Model. Explore Reach while it is in pilot. Add products when their shared customer context helps your team.
Sales, calls and support add the real-world context.
A deal, a call and a support request can join the same customer story where permissions allow. AI can prepare a transcript or suggestion; a person reviews it before it changes a record or reaches the customer.
Magic Sales + Voice + Support · Illustrative concept
01 / 04Open the customer behind the target
Northstar Co.Customer record
OwnerOmar · AE
OpportunityA$48k
Key resultCommercial
Shared timelinePermission-scoped
SDR meeting bookedMagic Sales
Opportunity openedMagic Sales
02 / 04The call becomes usable context
Customer callMagic Voice
ParticipantsOmar + Northstar
AI-assisted transcriptDraft for review
“We need delivery dates confirmed before we can sign.”
Omar reviews the call summary
03 / 04Support changes the next conversation
Support requestMagic Support
Can you confirm the implementation timeline?
Maya is checking the delivery schedule.
Assigned to Maya · customer context visible to Omar
Opportunity contextMagic Sales
DealA$48k
RiskTiming
Support issue added to the story
04 / 04A person approves the right follow-upReview, then send
One customer viewNorthstar Co.
Opportunity · A$48kSales
Call and transcriptVoice
Delivery questionSupport
Suggested follow-upAI draft
“I’ll confirm the delivery dates before we discuss next steps.”
Reviewed by Omar Send
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05 / The feedback loop
Bring progress and exceptions back to the plan.
As an illustrative concept, assemble source-labelled charts and an AI-assisted narrative draft from the latest plan data. Finance reviews the result before sharing.
Xero actuals A$300k plan Division OKRs Sales + support risks
ActualsPlanOutlookManagement
02 / 04See the gap and where it began
Q4 planApproved
A$300k
Latest outlookReviewed
A$282k
Gap to discussPlan − outlook
A$18k
Commercial pipeline timing
Main driver to discuss · Source: Magic Sales
03 / 04Build the management story
Q4 management reportGenerating
Revenue plan by division Source: Magic Model
A$150kCommercial
A$90kPartners
A$60kAccounts
AI-assisted narrativeDraft
“Q4 outlook is A$18k below plan. Commercial pipeline timing is the main driver.”
Sources linked · finance review required
04 / 04Finance reviews before management sees itSend reviewed pack
Q4 management packReviewed by finance
Plan versus outlookA$18k gap
Division chartIncluded
Management responseIncluded
Management inboxInternal delivery
MQ4 operating updateReviewed pack from Finance · just now
A reviewed draft, not an automatic external send.
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06 / A controlled outward view
Prepare the management story. Publish only what is approved.
A person reviews and approves the board pack before publishing. The Investor & Board expansion provides a permission-scoped room for approved material, followed by an illustrative investor update notification.
The board story starts from the same reviewed figures.
02 / 04Choose what each audience can see
Board viewScoped
Operating updateIncluded
Management responseIncluded
Investor viewPublished material only
Approved board summaryIncluded
Internal working notesExcluded
Access follows permissions
03 / 04A person approves publication
DraftReviewed by Maya ApprovedPublish
Only approved pages move into the investor room.
04 / 04Investors receive the approved view
Investor data roomPermission-scoped
Q4 operating updatePublished
Board-approved summaryAvailable
Internal notesNot shared
Investor updateIllustrative notification
New Q4 update availableOpen approved investor material
Notification follows human approval and publication.
XeroPlanOwnersCustomerReportInvestors
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07 / One connected cycle
One plan, from Xero to the investor room.
Historicals shape the plan, the plan becomes owned work, customer work feeds the report, and only approved material goes out. Every step keeps its source, owner and approval.
04 / One decision across teamsFrom ambition to accountability
Different teams. The same bigger picture.
The three-way model sets the financial context. OKRs give it direction. Sales and delivery put it into motion. Investors see the story you approve.
A
Acme ServicesOne customer commitment, seen across the business
Interactive concept
Follow the connections. Select a team.Shared context. Different responsibilities.
Now move the customer’s start date.See the forecast change. Keep the target. Review the response together.
October start: Q4 revenue is A$15,000, cash receipts are A$10,000, and the revenue target is A$15,000.
The view from finance
Three statements. One set of assumptions.
A customer’s start date and payment terms mean different things for revenue, receivables and cash. Review those effects together, while keeping accounting actuals and the agreed target separate.
Trace it toSigned terms + start date + collection timing
Give it an ownerFinance lead
Agree the next stepReview the revised forecast and cash position
Plan the businessAlign the teamDo the workReview the resultBring what you learn back to the plan.
Illustrative cross-team concept, not a live automated workflow. Sample agreement: A$5,000/month, invoiced at month-end and collected the following month; Oct–Dec 2026, excluding GST. Figures show this agreement’s contribution, not complete financial statements. OKR and delivery handoffs illustrate the intended workflow. Investor & Board requires Office Professional plus the Investor & Board expansion; guest access is limited to approved, published material.
05 / A practical way in
Already use Xero? Start there.
Connect your accounting data and get a free view of the business. Magic reads the actuals, then helps you plan what comes next. Xero stays your accounting system.
AUD ex GST. Phone numbers, call usage, extra users and some expansions cost more. Review the full configuration before subscribing.
Built around real operating work
Designed for the moment the numbers meet the work.
Magic grew from operating businesses with customers, financial plans and decisions to make. That is why the customer record, company records and financial model belong in the same conversation.